Introduction Communication is a fundamental aspect of human interaction, and it encompasses more than just the words spoken or written. It involves a complex interplay between listening, understanding, and hearing. These three components may appear synonymous at first glance, but in reality, they represent distinct stages in the process of effective communication. In this quick...

Words wield immense power in shaping perceptions and driving decisions. In the realm of sales, your choice of words can determine whether you clinch a deal or get relegated to the unread emails folder. So, which words should you steer clear of in your sales pitch and why? In this article, we’ll unveil a compilation...